Patient Information | Valley River Dental - Dentist Murphy, NC 28906 | (828) 360-9114

Patient Information

The team at Valley River Dental is committed to providing excellent dental care in a comfortable environment where patients can relax and feel at ease. Here you will find information on what to expect during your first appointment.

Contact Us

We are happy to hear from you, answer your questions, and schedule an appointment. Call Valley River Dental at 828-360-9114 or stop by our office.
96 Bill Hughes Ave
Murphy, NC 28906

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    New Patients

    Here at Valley River Dental, we understand that dental care can be expensive and that each financial situation is unique. We offer several financial options to work with your budget so that you and your family can receive the quality care you need. If you have any questions or would like to make an appointment with Dr. Jared Houston, Dr. Tom Mims or Dr. Courtney Marshall, our dentists in Murphy, North Carolina, please contact our office at 828-360-9114.

    Our practice will file your dental insurance as a courtesy. We are not in network with any dental insurance companies. Please call our office if you have any questions regarding your dental insurance. Ask about our payment options for patients without insurance.

    We do not accept Medicaid.

    We accept the following forms of payment: – Cash, Checks, Credit Cards, CareCredit®

    Welcome to
    Valley River Dental

    Making an Appointment

    It is easy to make an appointment for your initial examination and dental treatments with Valley River Dental. Simply call 828-360-9114 and one of our friendly team members will be happy to assist you. If you schedule an appointment and something comes up, please call and cancel 24 hours in advance so that we can accommodate other patient requests.

    What to Expect

    Walk into our lobby where you will be greeted by our friendly team. We will provide you with new patient paperwork that includes a health questionnaire, request for your insurance information and contact information. We will also provide you with information to familiarize you with our office and how we handle things like patient privacy.

    Initial Examination

    Initial Examination

    Your initial dental exam will take around one hour. The experienced team at Valley River Dental will ask you questions, get to know your oral hygiene routine, and listen to your health concerns. We believe in educating patients and empowering them to make good choices to improve their oral health. We will demonstrate how to properly care for your teeth and make additional suggestions as needed. Our dental hygienist will clean your teeth then Dr. Houston will complete your examination and make recommendations for proposed dental treatments.

    Pain Concerns

    We work to ensure our patients feel comfortable, and that includes minimizing their pain as much as possible. If you are undergoing a dental procedure, Dr. Houston will meet with you to discuss your pain tolerance and create a plan for pain management. Working together, we will treat your dental health problems in a way that minimizes pain and enables you to get back to your life faster.

    Dental Insurance

    Dental Insurance

    We accept a variety of insurance providers and endeavor to accommodate our patients' request. Please call our office at 828-360-9114 to see if we are currently working with your insurance provider.

    Our pricing structure is designed to ensure that patients are able to receive the high quality dental care they deserve. If your dental insurance will not cover all of your dental treatments, we will work with you to identify a payment solution. We are health care professionals first and will work with you to make sure you receive the treatment you need.

    Financial Policy

    Financial Policy

    Valley River Dental provides high quality dental care to families throughout the Murphy area. We understand that every dental patient has different financial needs. We will work with you to find a solution that enables you to get the dental care you need, with or without insurance. Call our office to ask about our different payment options that may include cash, check, financing, and credit cards. We provide budget friendly dental care so call today and learn how Valley River Dental is the solution to all of your oral health needs.